Different companies compete in one sector to improve the quality of their products from the study of the satisfaction of their customers and the satisfaction of customers of competitors, and remains to determine the quality of the product of the task of the management team and the team of total quality control, which must coordinate with workers and employees and management on the one hand, and management and customers on the other hand, In order to reach a high-quality product.
The British Academy for Training and Development holds a training course in total quality control based on its interest in customer satisfaction and its desire to improve quality in order to reach high quality products in various sectors. Customer satisfaction is the first criterion by which the total quality is controlled and the label is high or low quality.
Who should attend?
How attendees will benefit?
After completion of the programme, delegates will be able to know:
Note / Price varies according to the selected city
Governance and Institutional Excellence
2024-07-22
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