Mini Master Description:

People and the communities in which they are born, raised, live, work and play, are at the heart of delivering people-centred and integrated health services. Communities need to be at the centre of drives to improve the quality of health services, access and equity, and achieving universal health coverage (UHC). Focusing on community engagement has become important for global public health, as countries face complex health challenges that stretch and test the capacity and resilience of health systems and the populations they serve. These public health challenges include urbanization, poverty, migration and poor environmental management, alongside man-made and natural crises such as disease outbreaks, floods and armed conflict.

There are multiple entry points and linkages between health systems and communities that are inter-dependent. These include: settings (such as clinics, hospitals and health posts, etc.); public health functions and cadres of staff (for example, surveillance staff and community health workers); as well as consultative and accountability mechanisms (for example, policy development, human rights and community bodies, forums and councils). Health systems can engage directly with communities through face-to-face interaction. Engagement can also occur indirectly through the systematic consideration and incorporation of the perspectives and needs of patients and service users, their families and local communities, throughout all stages of health service planning, design, implementation and evaluation.

Who should attend?

• those who are working in the health fields.
• It is suitable for top, middle and supervisory management.
• Managers and coordinators at different departments of hospitals and public health services.

How attendees will benefit?

After completion of the Mini Master, delegates will be able to:

• Describe use of Principles of Community Engagement in community health improvement.
• Describe the community engagement continuum as an organizing concept for engaging population segments by levels of engagement and participation.
• Discuss the relationship community engagement has in collaborative decision-making and intervention design.
• Examine community engagement practice and organizational management in performance improvement of Essential Public Health Services.

Course Content:

• Principles of Community Engagement
• Position and Strategy Development
• System and capacity outcomes for community engagement
• Health outcomes for community engagement
• What hospitals put into and get out of community engagement
• Engaging Community Partners.
• Strategies for creating shares vision.
• Engaging patients, families, and community members
• Evaluation types and phases
• Maintaining the momentum