In today’s global arena, knowledge of foreign affairs and an understanding of proper protocol is in high-demand, the area of Diplomatic Etiquette and Protocol can be intimidating and difficult to grasp without specialized background knowledge and experience. This course is designed to sharpen your professional, social, business & diplomatic skills and to empower your multi-cultural communication competence, this requires an in-depth understanding of the various layers of Protocol and Etiquette.

Development and enhancement of the skills and abilities of employees working within the Public Relations field, is considered very important, since it constitutes a part of the globally applicable procedures, including contemporary applications of rules and regulations adopted by International Organizations, under Global Protocol Regulations, for communication between countries, establishments, and organization on the International level.

Through this course we are going to introduce the rules and practices of gentle behavior, the best practices for communication with others, good reception, since all such related matters represent a large portion of our personality.

Protocol is one of the most modern terms in terms of language but very old in terms of history as the word protocol is a development of the word of the conventions and understandings this is in the world of politics and at the international level, but within the field of business management has become the formulation of protocols is one of the important and necessary skills and very necessary for people who wish to They must take administrative duties. The people who perform such functions must have linguistic abilities, thought and management education. The protocols within the company have a specific form and model to be dealt with within large companies and taught in the largest academies and universities.

WHO SHOULD ATTEND

• Young Diplomats,
• Government representatives
• International organisations staff
• Practising diplomats
• Communications officers
• Protocol officers
• Business managers and executives
• PR consultants
• Meeting planners
• Events Organisers
• Personal assistants and Secretaries
• Administrative professionals
• Human relations consultants
• Those whose profession requires communicating and socialising in the global marketplace, and
• Those who wish to sharpen, refresh and expand their knowledge on the international protocol in business & diplomacy.

Comprehensive Training Course, Handouts, Training Video and Certificate
Your training investment includes:
– Four-full day dynamic tuition (sessions run from 9 am to 13 pm)
– Two working luncheons, including a step dining etiquette tutorial
– Daily refreshments during breaks
– Pre-course questionnaire for individual training needs assessment
– Interactive role-playing exercises
– Comprehensive workbook study material, an ideal reference for future protocol requirements
– Educational Training video: »Business Lunch Etiquette
– Certificate of Completion.

COURSE BENEFITS:

• To enhance your diplomatic use of language
• To refine your professional public image
• To increase your self-confidence in public relations

Target Participants

This course aims to provide skills and knowledge in the field Diplomatic Etiquette and Protocol. At the end of this training, participants should be able to take the right decisions and consider a broad spectrum of possible Protocol-related situations and Etiquette guidelines, to enable them to confront challenging and new situations confidently particularly when dealing with high-ranking government officials.

This Four-day face-to-face training workshop will adopt a practical approach to Etiquette and Protocol issues, emphasising real-life case studies, scenarios and situations that staff from any international organization or government might encounter. 

This course is open to members of the Embassies and delegates of Ministries of Foreign Affairs and other government officials, representatives of international, intergovernmental, and non-governmental organizations. Senior managers from the private sector are equally invited to benefit from this unique course.

How will participants benefit from the course?

After completing the program, participants will be able to master the following:

• Understanding the universal principles of protocol, etiquette, professional code of conduct.
• Directing and managing personal dynamics at important meetings.
• Creating a good impression and avoid misconducts or embarrassing practices in important situations.
• Viewing the etiquette of appropriate international business in many contexts.
• Preparing and hosting VIP visits and official events.
• Respectfully interact with people from different cultures, countries and regions

• Principles of Protocol and Etiquette.
• Appropriate professional and personal conduct.
• Preparing and hosting VIP visits and official events.
• International and local differences of cultures and people perceptions.
• Definition and concepts of Etiquette and Protocol in International Relations.
• Types and Forms of International Protocol.
• International and local differences of cultures and people perceptions.
• Principles of Protocol and Etiquette.
• Appropriate professional and personal conduct.
• Preparing and hosting VIP visits and official events.
• The definition and the principles of the global protocols of the industrial safety.
• HZID hazard assessment in the industrial plants.
• Safety and security as per the approach of NEBOSH.
• An overview about the standards of the global (OSHA) relating to the performance of the safety supervisors.
• Occupational Health and Safety Administrative System (OHSAS).