The British Academy for Training and Development offers a course on management skills for senior management offices, and this distinguished course is provided to anyone who wants to acquire the highest degree of skill in managing offices and receiving auditors and visitors.
Societies today are going through many economic and social changes that are caused by the challenges of globalization and openness to the market, these changes that imposed themselves in the whole world, forcing societies to a pattern of a major shift in the way of thinking and require the reproduction of the functions of society and institutions. From here it was necessary for the sciences of secretarial and business administration To be in line with this development, due to the urgent need to have a secretary in all institutions and companies. The job is of paramount importance in achieving success for work. The secretary is an organizer of communications and archives, a custodian of the company’s secrets, and an assistant in showing the civilized face of the company’s work. He monitors the services, gets to know customers, and organizes their communications and relations with the administration. This profession requires experience in printing, communication skills, organizing archives and information, as well as experience in organizing all previous tasks on the computer. Here, the secretariat becomes a strategic function in institutions and companies.

Who should attend? 

• Managers and owners of institutions wishing to develop the work of their institutions.
• Office managers wishing to develop their expertise in office management and secretarial.
• Officials submitting reports and official correspondence to other institutions.
• Employees of office management departments.
  Heads of human resources departments.

How attendees will benefit? 

After completion of the course, delegates will understand: 

• Basics of office management and its importance in the development of companies.
• Work on the programs that support the office management and secretarial process.
• Organizing appointments and receiving visitors and auditors in organizations.
• The ability to organize meetings at a high level.

• Secretarial and its importance in the management of institutions.
• The origins and principles of secretarial science.
• Basics of filing and indexing files.
• Commercial messages in Arabic and English.
• Employing electronic software in the office management process.
• The importance of office management.
• Advanced secretarial work and its importance in organizing the reality of work.
• Develop appropriate plans to develop the reality of the companies' work.
• How to deal with managers.
• Managing offices and receiving visitors in an appropriate manner.
• Modern programs that support the modern secretarial process.
• Using modern means of communication in order to secure reservations and trips for company managers.
• Coordination of meetings, preparation of presentations, themes, and sequence of presentation paragraphs.
• Modern secretarial skills and effective secretarial communication skills.
• British approach to business management and modern management offices.