The British Academy for Training and Development presents a training course in (Skills and abilities of Successful Tour Guides) to all professionals in the Tourism Industry wishing to acquire more advanced skills for a successful tourist guide career, and what information and experiences should be mastered.

Through this training course, we will provide trainees with all expertise and information that should be obtained by individuals working in the field of Tourism Guidance, and will include some important cultural backgrounds that belong to the region in which the guide provides his services, as well as behavioral guidelines to deal and communicate with various types of tourists, from all Around the world.

This course is provided for all professionals wishing to closely know best practices and Management Styles and Methods of Tourism Industry. Tourism Management in its comprehensive sense is a set of tools and mechanisms for tourism organization and optimization, which aims at developing productivity of tourism establishments. Therefore, it involves many functions and various departments in each tourism establishment. Methods and styles of Hotel Management include practices of Good Planning and Integrated Organization, taking into consideration the operational priorities and controls.

Through this course we are going to introduce the rules and practices of gentle behavior, the good treatment practices with others, good reception, table arrangement, clothes, and all these matters represent a large portion of our personality.

The British Academy for Training and Development presents this course for the following audience:

• Managers and owners of hotels.
• Directors and owners of Hotels and Tourism Enterprises.
• Directors of Museums.
• Managers of Tourism Guidance Departments.
• All personnel working in tourist guidance sections.
• Shareholders and Owners of Tourism Offices.
• Personnel of Hotel PR Departments.
• Managers of PR departments in tourism companies.
• Heads of subsidiary offices of PR in tourism companies.
• All administrative personnel in the tourism sector.
• Owners and Directors of Travel agencies.
• Directors of airlines and Maritime Navigation Establishments.
• Students of Media Colleges who have a tendency to work in the Tourism Sector.
• All personnel of hotels and tourism facilities.

How will participants benefit from the course?

After completing the program, participants will be able to learn:

• The significant role of Tourist Guides and its importance for the overall performance of tourism companies.
• Functions of the tour guides and the limits, scope of work, guidelines to be observed in this career, in line with company's policies and instructions.
• Potential abilities of tour guides in order to perform their tasks in successful and effective manner.
• Making sound and wise decisions in a smooth and flexible manner.
• Methods of internal coordination functions between various departments of the company, and effective ways for smooth and productive internal collaboration.
• Proper methods and techniques to develop relationships with other tourism service providers.

• Understand the concepts of Tourism Guidance Functions and the related work mechanisms.
• Learning the dominant native languages of tourists in the region, ​​in order to deal with tourists in easy manner.
• Transfer compelling corporate image to the public opinion.
• Develop solid business relations with all tourism service providers in the Tour and Travel Sector.
• Build comprehensive business image of the Tour and Travel Sector in the state.
• Defining the Long-Term or Short-Term Objectives for campaign implementation.
• The major role of the Media in Tourism Development.
• The role of Tourism Media in the overall economic advancement of the country.
• Methods of Tourism promotional campaigns of the major tourist attractions.