The British Academy for Training and Development presents this training course in (Booking and Issuance of Airline Tickets) to all professionals wishing to acquire advanced skills and abilities on the major administrative stages of searching, booking , purchasing, of Air Flight Tickets. When we intend to travel by plane, we soon encounter many obstacles related to booking, features, timing tables, discounts, purchasing tips, and other related issues concerning the required aircraft services and procedures. The objective of this training course is to develop a general perspective of the proper methods to handle the administrative matters related to airport and travel procedures.

The British Academy for Training and Development presents this course for the following audience:

• Supervisors of Booking and Ticket Departments in Airlines and Travel Establishments.
• Personnel in charge of booking airline tickets for corporate executives.
• Directors of Airport Ticketing Departments.
• Staff at Airport Information Sections.

How will participants benefit from the course?

After completing the program, participants will be able to learn:

• Proper management methods of Airport Administrative Issues as may be required.
• The most effective methods to handle and develop relationships between Passengers and Airport Staff.
• Direct channels of reservation and issuance of Airline Tickets.
• Other options for Airline Ticketing through other channels and bank accounts.
• Methods to create a special account for each client (passenger).

• Developing Easy Communication Guidelines to be observed by all staff of Airport Administrative Sector.
• Modern methods of booking, to avoid the old school traditional bureaucratic methods.
• New ways to facilitate booking and ticketing procedures.
• Guidelines and Code of conduct, for receiving client calls, procedures and warranties required for booking by phone.
• Formal behavior required to be adopted by Ticketing Personnel at the airport.
• Initial information that all clients shall be aware of, upon purchasing an Air Ticket.