Our training courses on Courtesy and Etiquette include many sections and topics, such as Conversation Etiquette, and what we mean by Courtesy here is the natural spontaneous speech that describes beautiful elements in other people to enhance personal communication among individuals.

The British Academy for Training and Development present this training course in (Rules of Courtesy and Etiquette) from various perspectives of different cultures, customs and policies, this course offered by the Academy in accordance with the adopted modern international protocols for international relations.

Development and enhancement of the skills and abilities of employees working within the Public Relations field, is considered very important, since it constitutes a part of the globally applicable procedures, including contemporary applications of rules and regulations adopted by International Organizations, under Global Protocol Regulations, for communication between countries, establishments, and organization on the International level.

Through this course we are going to introduce the rules and practices of gentle behavior, the best practices for communication with others, good reception, since all such related matters represent a large portion of our personality.

The British Academy for Training and Development presents this course for the following audience:

• Businessmen and First Class Ladies.
• All personnel in Public Relations Departments.
• General Managers and Deputy Directors.
• All professionals wishing to learn the Rules of Etiquette.
• Administrative staff in PR Sector.
• Protocol officers in charge of management and organization of conferences.
• Trainees with years of experience in communications or PR.
• Employees assigned to deal and interact with important and concerned personalities and ensure that these interactions go as professionally as possible.
• Employees working in the PR Sector.
• Officials in Diplomatic Sector.

How will participants benefit from the course?

After completing the program, participants will be able to learn:

• Understanding the universal principles of protocol, etiquette, professional code of conduct.
• Directing and managing personal dynamics at important meetings.
• Creating a good impression and avoid misconducts or embarrassing practices in important situations.
• Viewing the etiquette of appropriate international business in many contexts.
• Preparing and hosting VIP visits and official events.
• Respectfully interact with people from different cultures, countries and regions

• Official Etiquette.
• Social Etiquette.
• Human communications and presentation.
• Rules of Courtesy.
• Formal events and parties.
• Social events.
• Definition and concept of Etiquette and Professional Code of Conduct.
• Principles of Business Ethics.
• Professional Corporate Etiquette rules to be adopted in successful enterprises. International and local differences of cultures and people perceptions.
• Principles of Protocol and Etiquette.
• Appropriate professional and personal conduct.
• Preparing and hosting VIP visits and official events.